Shipping Policy | Rubduck

1. Digital Product Delivery

Rubduck is a fully digital service. We do not sell or ship any physical goods. All products and services — including interview practice sessions and credits — are delivered digitally and accessible immediately upon successful payment.

2. Instant Access

Credits are credited to your account instantly after a successful transaction. You can begin using them immediately by logging in to your Rubduck account at rubduck.ai.

3. Delivery Failures

If your payment was successful but credits were not added to your account, please contact us at [email protected] with your transaction ID. We will resolve delivery issues within 2 business days.

4. Contact

For any questions about access to your purchased credits, contact us at [email protected].